At NutDarlings, we are committed to delivering premium-quality dry fruits, nuts, and natural snacks. If you’re not completely satisfied with your purchase, we offer a simple and transparent refund and return policy.

Eligibility for Return

We accept returns under the following conditions:

• The item must be unused, unopened, and in its original packaging.
• The return request must be initiated within 3 days of delivery.
• The product should be in a resalable condition, with no damage or tampering.
• Items purchased under promotions, sales, or as part of a combo may not be eligible for return.

Return Process

To initiate a return, please follow these steps:

• Contact our customer support at support@yourwebsite.com with your order number and reason for return.
• If the product is eligible, we’ll arrange for a return pickup or guide you to send it back to our address.
• Pack the item securely to avoid any damage in transit.

Refunds

• Refunds are processed only after the returned product is received and inspected.
• If approved, the refund will be issued within 5–7 working days via the original payment method.
• Shipping charges (if any) are non-refundable unless the return is due to our error (damaged, expired, or wrong product).
• Refunds for COD (Cash on Delivery) orders will be issued via bank transfer or wallet credit.

Non-Returnable Items

• Opened or used packages
• Products with damaged seals or altered packaging
• Customized or gift-boxed orders
• Products marked as “Final Sale” or “Non-Returnable”

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. Share clear photos of the product and packaging. We will arrange a replacement or initiate a full refund.